Preamble

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Welcome to the website (the "Site") of Actionable Insights and Impact Consulting GmbH ("Actionable Insights" we," us," and "our").

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Actionable Insights is a consulting service provider for data analytics, turnaround consulting, interim management and B2B sales consulting services.

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The protection of your privacy is important for us. All data we receive is processed and stored according to European regulation GDPR. This data protection and privacy policy is there to inform you how we receive your personal data, how we process and use it. This policy complements the terms and condition of Actionable Insights.

 

1. Responsibility and reach

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For any questions regarding data protection or any requests to receive information about which data we store about you, or to change or delete your data, please contact us by filling out the contact form at the bottom of this page.

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This data protection policy describes the generation and use of personal data during the visit and use of services provided by www.actionableinsightsandimpact.com.

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It further extends validity to the usage of consulting services offered by Actionable Insights or other offerings from Actionable Insights (e.g. surveys or social media content).

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With your acceptance of this data protection and privacy policy you agree that Actionable Insights may use your data accordingly.

The data protection policies of external services or social networks like Facebook, Instagram, Pinterest or YouTube, which you might use during or in combination with a visit of Actionable Insights are valid together with this policy.

 

2. Categories of personal data we collect

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a.) Site Visitors

 

For anyone who visits the Site, we may collect information automatically using web tracking technologies such as cookies, web beacons, pixel tags, clear GIFs, and third-party tracking services to ensure that the Site and Services operate efficiently and to collect data related to the usage of the Site and Services such as, but not limited to the IP Address, browser type, language preference, referring Site, and the date and time of each visitor or Customer request.

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Cookies: In visiting our Site, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without remembering and then enter a password more than once during a visit to the Services. We will not collect Personal Data except with your permission in all cases where we use cookies. You will find a "help" section on most web browsers on the toolbar. Please refer to this section for information on receiving notifications when receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of the full capability of our Services' features.

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"Web Beacons" (also known as Web bugs, pixel tags, or clear GIFs) are tiny graphics with a unique identifier that may be included in our Services for several purposes, including delivering or communicating with Cookies to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user's device, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).

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Suppose you are a visitor and make any inquiries regarding your interest. In that case, we will collect your name, email address, and other contact information you provide us with to respond to your inquiry.

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Log Data

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We want to inform you that whenever you visit our Site or use our digital Service, we collect information your browser sends us, called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

b.) Customers

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If you are a visitor and make any inquiries regarding your interest, we will collect your name, email address, company name and position. If you buy anything via our Site, our payments processor will collect your billing information (credit card information, address, and name) to process the payments for the Services. You provide us with other contact information to respond to your inquiry.

 

Customers may store and transmit information using the Service, which may include:

• name, email address, physical address, phone number, and other similar contact information;
• Payment information, including credit card and bank account information;
• information about location;
• information about a customer organization and contacts, such as colleagues or people within your organization;
• usernames, aliases, roles, and other authentication and security credential information;
• content of feedback, testimonials, inquiries, support tickets, and any phone conversations, chat sessions, and emails with or to us;
• images and other personal identifiers;
• Information regarding identity, including government-issued identification information
• corporate and financial information, VAT numbers, and other tax identifiers.

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We also will collect IP Address, device ID, and other information and log it in connection with your account information and use history to administer the Services, provide support, improve your experience, and monitor the Service for fraud, misuse, and other reasons permitted by law.

 

3.) Scope of managed personal data

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Regarding the analysis of the usability and quality of the website, we manage the following data, in particular („Data regarding browsing and website using habits”):

• type of your browser and operation system, the language of the browser, your IP address, date and time of connecting to the pages, number of connections, pages visited by you about the map service, and your geographical location.

 

Please note that we will delete or anonymize any personal data in your messages sent to us regarding which we do not have a legal basis or data management purposes.

 

For establishing and keeping contact with you („Contact Data”):

• your name and company name necessary for your identification;

• your email address, Skype contact information necessary to contact you and for the communication regarding the agreement among distant ones;

• your phone number;

• your country and state for keeping contact and preparing a contract.

 

Providing this data is voluntary, but we cannot contact and keep in contact with you without it. By providing your data, you intend that Actionable Insights should contact you with its business offers.

 

4.) Duration of Data Management

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• We keep data regarding browsing and website-using habits for a maximum of 1 year after visiting the website.

• We keep contact data for a maximum of 5 years after your last communication

 

5.) Legal Basis of Data Management

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Your consent by GDPR paragraph 6 article (1) point a) is made:

• About our communication with you.

 

You are entitled to retract your consent at any time. Abandoning the support will not affect the legality of data management based on consent before the retraction.

 

By GDPR paragraph 6 article (1) point b), it is necessary for the execution and preparation of an agreement:

• If you are our customer and wish to employ a service we provide, contact us.

 

Furthermore, the legal basis of data management is the legitimate interest of Actionable Insights by GDPR paragraph 6 article (1) point f):

• According to the standpoint of Actionable Insights, the analysis of the usability and quality of the website is also based on legitimate interest.

 

Actionable Insights, in the course of considering legitimate interest, has taken into consideration your goods, the possible extent of damnification of your rights and freedom caused by our data management, and has taken into account the organizational structure and operation of Actionable Insights. The standpoint of Actionable Insights is that this data management, necessary for you to be able to visit our homepage and use the functions offered by the homepage and other amenities provided by third parties, considering the guaranties assured by Actionable Insights, does not restrain your rights out of manner.

 

You can read more about cookies and other technologies required for the proper functioning of the site in the Cookie InformatiSite

 

6.) Access to Data

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Within Actionable Insights, the Sales Department, Technical Customer Support Department, and the Organizational Department have access to your data on a need-to-know basis.

 

7.) Data Transmission, The Provision of Data

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We are entitled to transmit your “Contact data” to the contractual, regional agent or distributor of Actionable Insights if the agent or distributor contacts you in the given geographical area.

 

8.) Your Rights

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According to the governing data protection legislation, you are entitled to: (i) request access to your data; (ii) request the correction of your data; (iii) request the deletion of your data; (iv) request the restriction of the management of your data; (v) request the provision of data portability; (vi) object to the management of your data (including objection to profiling and other rights regarding automatic decision making). Thus you are entitled to

1. Right of access
   You are entitled to get feedback from us regarding whether management of your data is going on. If such data management is going on, you are entitled to get access to your data. Access right also extends to the following information: the purpose of data management, categories of managed personal data, and receivers or types of receivers to whom or to which the personal data have been or shall be provided. You are entitled to request a copy of your data subject to data management. In case of requesting further copies, we are entitled to charge a reasonable fee based on the administrative expenses.

2. Right of correction
   You are entitled to have inaccurate data concerning you corrected upon your request. Depending on the purpose of data management, you are entitled to request the completion of incomplete personal data, including their completion by completion declaration.

3. Right of deletion (right to be forgotten)
   You are entitled to have the personal data concerning you deleted upon your request, and we might be obliged to delete such personal data.

4. Right to restrict data management.
   You are entitled to have the management of your data restricted upon your request. In such cases, we label your data, and we can use them solely for determined purposes.

5. Right of data portability
   You are entitled to get the personal data concerning you provided to us by you in a structured, widely used, machine-readable format. Furthermore, you can forward these data to another manager without our prevention.

6. Right of objection:
   You are entitled, by reasons related to your situation, to object to the management of data provided by us, in which case we may be demanded to cease managing your data. If you are entitled to the right of objection and exercise your request, we shall not collect your data for these purposes. Exercising this right does not involve any cost.

7. You are not entitled to this right, especially if your data management is required to take steps before contracting or for the execution of an already valid agreement.

 

9.) Your Options for Legal Remedy

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You can at any time revoke your consent to our use of your personal data. Revoking your consent can be done by filling out the contact form at the bottom of this page. The revoking of this consent may lead in certain cases to you not being able to use the corresponding service or offerings.

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You can also at any time request information about your personal data stored and the usage of it, as well as request changes or deletion of your data by filling out the contact form at the bottom of this page.

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Before providing this information or taking the requested action, we reserve the right to request sufficient proof of identity. Blocking and deleting data is conducted according to legal requirements.

 

10.) Obligation for Notification and Action

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We inform in every case about correction, deletion, and restriction of data management the addressees, to whom or to which we have transmitted your data, except if this proves impossible or requires a disproportionately great effort. We inform you about these addressees upon your request.

Unless otherwise requested, we inform you in an electronic way within a maximum of one month after the receipt of the request about the measures taken about requests regarding your rights and legal remedy possibilities. If necessary, this deadline can be extended by two additional months, regarding the complexity of the request and the number of requests. We shall inform you about the deadline extension, specifying its reasons, within one month of receiving the request.

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Oral information may also be provided upon request if you certify your identity in another way.

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In case we do not act upon your request, we shall inform you about its reasons in a maximum of one month after the receipt of your request and about the fact that you can present your complaint to the National Authority for Data Protection and Freedom of Information and you can exercise your right to appeal to a court.

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In exceptional cases, if we have reasonable doubt concerning the identity of the natural person presenting the request, we shall ask for further information to confirm personal identity. This measure, by GDPR paragraph 5 article (1) point f), is required to promote the confidentiality of data management, that is, to prevent unrightful access to personal data.

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Upon request, we provide any information concerning your rights, legal remedy possibilities, and the measures taken to pursue those. For free If your request is unequivocally unfounded or – especially by its repetitive character – excessive – regarding the administrative expenditures related to the provision of the requested information or orientation or the taking of the requested measure – we shall charge a reasonable fee, or we shall refuse the estimate based on the request.

 

End of the data protection and privacy policy.

 

Version 2

 

Valid from February 1th, 2024